Quality Dry Cleaners at 10155 153 Street, in Surrey

About Quality Dry Cleaners

The Quality Dry Cleaners is a Canadian national Home goods company located in Surrey, British Columbia. To figure out why customers choose Quality Dry Cleaners and to assess the reputation of the company, check the latest reviews on this page. Also, you can add your own review with the latest experience of cooperation with this company.

Find the nearest office location of Quality Dry Cleaners by address or driving directions by using a map on this page. To contact the representative of the company use phone number below or visit official site. Don't forget to check the opening hours.

Contacts of Quality Dry Cleaners

• Address: 10155 153 Street, Surrey, British Columbia V3R 9V8
• Website: mydrycleaners.ca
• Phone: +1 604-585-3853
• Types: Home goods  

Reviews

• 1

  Robert Friedland

  Posted Jun, 24 2019
  I have been a customer of this business for over 3 years but after today I will never go back. When I came in to drop off my drycleaning, the two ladies behind the counter were arguing about something. They stopped for a brief moment so I put my clothes on the counter and explained that one button needed to be stitched back on. The lady taped the button on to the pants. At this point, instead of allowing me to finish dropping off my clothes, the 2 ladies continued to argue again. One was holding a bill in the air, and they exchanged heated words back and forth. I was getting more angry by the second wondering why they wouldn't allow me to complete my drop off first and then continue to argue afterwards since no one else was in the store. This went on for about 3 minutes at which point one lady could see I was angry and she told me they were arguing over a payment problem and wouldn't be much longer. The arguing CONTINUED on and on while I was left waiting. At the 7 minute mark I could not take it anymore. I picked up my clothes to leave. At that point, the lady IMMEDIATELY asked for my phone number to complete the drop off. (Are you kidding me?!?!? NOW you are giving me your full attention?!?!?) It was too late and I walked out. I could not believe that an argument over a payment problem was MORE important than a customer of many years! If I did not pick up my clothes in disgust, it could have been another 15 minutes of waiting before they got to me. Completing my transaction would have taken less than a minute and they could have continued on arguing for the next week for all I cared. But no, they felt compelled to make me wait while they argued. It was beyond ridiculous and one of the worst customer service experiences of my life. Clearly they do not care about their customers so I will be happy to take my business elsewhere.

Photos of Quality Dry Cleaners

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